GamsPK Privacy Policy – How We Protect Your Data in Pakistan

1. Introduction

This Privacy Policy describes how GamsPK ("GamsPK", "we", "us", "our") collects, uses, stores and protects the personal information of users ("you", "your", "the Player") who access or use the GamsPK platform at gamspk.app and all associated services including sports betting, live casino games, crash games, live cricket scores and promotional programmes.

By registering a GamsPK account or using any part of our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This policy should be read alongside our Terms and Conditions and Responsible Gaming Policy.

GamsPK is committed to handling your personal data responsibly. We do not sell your personal information to third parties. We collect only what we genuinely need to operate our services, and we protect what we collect with industry-standard security measures. That's the short version. The full version follows below.

2. Who We Are

GamsPK is an online gaming and sports betting platform operated at gamspk.app, designed specifically for Pakistani players. For the purposes of this Privacy Policy, GamsPK is the data controller — meaning we are the party responsible for determining how and why your personal data is processed.

Our Data Protection contact can be reached at privacy@gamspk.app. Any formal data subject requests, complaints about data handling, or questions about this policy should be directed to that address in the first instance. We aim to respond to all privacy-related queries within five business days.

GamsPK operates the platform for players based in Pakistan. All personal data collected through the platform is stored and processed in accordance with the data protection principles set out in this policy. Where data is processed by third-party providers — such as payment processors — those providers operate under their own privacy frameworks and are required to maintain appropriate data protection standards as a condition of their integration with GamsPK.

3. What Personal Data GamsPK Collects

GamsPK collects personal data in three ways: directly from you when you register and use our platform; automatically through your use of the website and its technical systems; and from third parties such as payment providers and identity verification services where necessary. Below is a full breakdown of what GamsPK collects and why.

3.1 Registration & Identity Data

When you create a GamsPK account, we collect:

• Full legal name
• Mobile phone number
• Email address (where provided)
• Date of birth (to verify minimum age requirement)
• National identity information (CNIC number, where verification is required)
• Copies of identity documents (passport, driving licence or CNIC — only when KYC verification is requested)

3.2 Account & Transaction Data

Throughout your use of GamsPK we record:

• Account login history (timestamps and device type)
• Deposit and withdrawal records (amounts, dates, payment methods used)
• Betting and gaming history (games played, bets placed, outcomes, stakes and winnings)
• Bonus and promotion activity (bonuses claimed, wagering progress)
• Customer support communications (chat transcripts, email threads)

3.3 Technical & Device Data

When you access GamsPK through a browser or app, we automatically collect:

• IP address
• Device type, operating system and browser version
• Session duration and pages visited
• Referring URL (how you arrived at GamsPK)
• Cookie identifiers (see Section 9 for full cookie details)

3.4 What GamsPK Does NOT Collect

GamsPK does not collect or store your Easypaisa PIN, JazzCash PIN, or any banking passwords. All payment transactions are processed directly through the secure APIs of the respective payment providers. We also do not collect sensitive personal data categories such as biometric data, health information, or religious beliefs.

4. Why GamsPK Collects and Uses Your Data

GamsPK only processes your personal data where there is a lawful basis for doing so. The table below summarises our main processing activities and the purpose behind each one.

GamsPK does not use automated profiling for decisions that have significant legal effects on you. Responsible gaming monitoring involves human review of flagged accounts — not purely automated exclusion.

5. Data Sharing — Who GamsPK Shares Your Data With

GamsPK does not sell your personal data. We do not share your information with advertisers, data brokers or unaffiliated marketing companies. We share data only where it is necessary to operate the GamsPK platform and in the limited circumstances described below.

5.1 Payment Processors

To process deposits and withdrawals, GamsPK shares necessary transaction information with our authorised payment partners — Easypaisa, JazzCash, NayaPay, SadaPay, participating Pakistani banks (for IBFT), and Visa/Mastercard card processing networks. Each of these providers operates under their own data protection frameworks and is bound by contractual data handling obligations when serving GamsPK.

5.2 Identity Verification Providers

Where KYC verification is required, GamsPK may use authorised third-party identity verification services to validate the documents you submit. These providers are bound by confidentiality agreements and are only permitted to use your data for the specific purpose of identity verification.

5.3 Technical Service Providers

GamsPK uses third-party providers for hosting, analytics and customer support software. These providers act as data processors on our behalf and are contractually required to process your data only as instructed by GamsPK, with appropriate security standards in place.

5.4 Legal Disclosures

GamsPK may disclose personal data to regulatory authorities, law enforcement agencies or courts if required by applicable Pakistani law or court order. In such cases, GamsPK will disclose only the minimum data necessary to comply with the legal requirement, and will inform you of the disclosure where permitted to do so by law.

6. How Long GamsPK Retains Your Data

GamsPK retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following retention schedules apply:

• Account data (active accounts): Retained for the full duration of your account and for seven years following permanent account closure, to comply with financial record-keeping requirements.
• Transaction records: Retained for a minimum of seven years following the transaction date in compliance with anti-money laundering obligations.
• Identity verification documents: Retained for the duration of account activity and for five years after account closure.
• Customer support communications: Retained for three years from the date of the communication.
• Technical and device data: Retained in anonymised or aggregated form for analytical purposes; identifiable records deleted after 12 months.
• Marketing preferences: Retained until you withdraw consent or close your account.

When retention periods expire, personal data is securely deleted or anonymised so that it can no longer be linked back to an individual player.

7. Security Measures GamsPK Uses to Protect Your Data

GamsPK implements a layered approach to data security. No single measure is sufficient on its own, which is why we combine multiple technical and organisational safeguards:

7.1 Technical Safeguards

• 256-bit SSL/TLS encryption on all connections between your device and GamsPK servers — the same standard used by Pakistan's major commercial banks
• Data encryption at rest for all personal and financial records stored in GamsPK databases
• Firewall and intrusion detection systems monitoring for unusual access patterns
• Multi-factor authentication available for player accounts and mandatory for all GamsPK administrative access
• Regular penetration testing by independent security professionals to identify and remediate vulnerabilities

7.2 Organisational Safeguards

• Access to personal data is limited to GamsPK staff who genuinely need it to perform their role
• All staff with data access receive mandatory data protection training
• Third-party providers are vetted for security standards before integration
• GamsPK maintains an incident response plan for data breach scenarios

7.3 Your Role in Security

GamsPK's security measures protect data on our side of the connection. You are responsible for keeping your GamsPK login credentials secure. Do not share your username or password with anyone. Do not access your GamsPK account on shared or public devices without logging out completely afterward. If you suspect your account has been accessed by someone else, contact GamsPK support immediately.

8. Payment Data & Financial Privacy

GamsPK handles payment-related data with particular care given its sensitivity. When you deposit or withdraw via Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer (IBFT) or Visa/Mastercard, the following applies:

• GamsPK never stores your mobile wallet PIN, bank account password, or card CVV number on our servers
• All payment transactions are processed through the official secure APIs of the relevant payment provider — your sensitive authentication credentials never pass through GamsPK's systems
• GamsPK retains transaction metadata (amount, date, payment method type, reference number) for accounting and anti-money laundering compliance purposes
• Card details (where applicable) are tokenised by the card processing provider — GamsPK stores only the token, not the raw card number
• Withdrawal destination accounts are linked to your verified identity to prevent misdirected payments and protect against fraud

Your GamsPK account balance and transaction history are not shared with credit reference agencies, employers, insurance companies, or any other financial institution outside of legally mandated disclosures.

9. Cookies and Tracking Technologies

GamsPK uses cookies and similar technologies on the gamspk.app website. A cookie is a small text file placed on your device when you visit our site. Cookies help GamsPK remember your preferences, keep you logged in, analyse how the platform is used, and prevent fraudulent activity.

9.1 Types of Cookies GamsPK Uses

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that help protect against cross-site request forgery. These cannot be disabled without breaking the platform.
• Functional Cookies: Remember your preferences such as language settings, display options and recently viewed games. These improve your GamsPK experience but are not strictly necessary.
• Analytics Cookies: Help GamsPK understand how players navigate the platform — which pages are most visited, where users encounter difficulties, and how the mobile experience compares to desktop. Data collected is aggregated and anonymised.
• Security and Fraud Prevention Cookies: Used to detect suspicious login attempts, unusual betting patterns and potential multi-accounting. These are fundamental to protecting both GamsPK and its players.

9.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies, or alert you when a cookie is being placed. Note that disabling essential cookies will prevent you from logging into your GamsPK account and using the platform's core features. GamsPK does not use third-party advertising cookies or share cookie data with advertising networks.

10. Your Data Rights

GamsPK respects your rights over your own personal data. The following rights are available to all registered GamsPK players: